Logging in, verifying your email address and resetting your password

Open the correct landlord login, verify your account email and request a new password if necessary.

Logging in as a landlord

Your landlord account belongs to your own Homadu environment. You can log in through the management login on your rental website. If you use the public login on the central Homadu website, you are automatically directed to the login for your own environment as a landlord.

Log in with the email address used to create your user account. The contact address shown on your website can be different; it is not automatically your login address.

Verifying your email address

  1. Open the verification email sent to your account address after registration.
  2. Click the button to verify your email address.
  3. If required, log in to the corresponding landlord environment.
  4. If the link has expired or you cannot find the email, use the resend verification option on the verification screen or under Profile.

Also check your spam folder and the address you entered. Use the latest verification email if you have requested several links.

Resetting a forgotten password

  1. Open the landlord login and choose Forgot password.
  2. Enter your account address and request the reset link.
  3. Open the email and set a new password.
  4. Return to the login and sign in with your new password.

If you still cannot log in

First check that you are using the correct environment and account address. With two-factor authentication, you also need a code from your authenticator or a recovery code. Many failed attempts can temporarily limit access; avoid repeatedly trying different passwords.

Was this article helpful?

Your feedback helps us improve our help articles.

Related articles