Removing a connected domain
Remove your custom domain connection and keep access through your Homadu subdomain, even if the custom domain was primary.
First check which address you are removing
Under Application → Domains, remove your custom domain connection. Your Homadu subdomain is protected and cannot be removed. A custom domain that is queued, being created or already being removed cannot be removed during that processing.
You may also remove a custom domain that is primary. Homadu first makes your Homadu subdomain primary to keep your environment reachable. To add a different custom domain, wait until the existing connection has been fully removed; a failed connection also counts towards the limit of one. Removal runs in the background. The domain remains visible with a removal status until its hosting connection has been fully cleaned up.
Disconnecting the domain
- Open Application and identify your custom domain under Domains.
- Check that your Homadu subdomain is reachable and the custom connection is no longer being processed.
- Update website references, adverts and manually placed links to the old domain.
- Choose Remove beside the custom domain and confirm the action.
- Check your Homadu subdomain. Only add another custom domain after removal has finished, and arrange its DNS with your provider.
What is not cancelled?
Removing a domain from Homadu disconnects the website connection. It does not automatically cancel your domain registration, renewal, old hosting package or mailboxes at another supplier. Make separate arrangements with that supplier.
Visitors to the disconnected domain can no longer rely on the same Homadu connection. DNS still pointing to Homadu does not make the deleted connection valid again. To use the address again later, add it again and let the checks run once more.
Do not remove a domain as the first response to a temporary certificate error. Check DNS and SSL status first; the existing connection can often be repaired without disconnecting your website address.