Adding or changing the payment method for your Homadu subscription
Manage the default payment method Stripe uses to charge your Homadu subscription.
Which payments does this apply to?
Billing → Payment method manages your own payment method for the Homadu subscription. The current card or bank account is displayed recognisably but masked, for example using its final digits. Homadu does not display your full payment details on the page.
The choices under Manage accommodation → Payment methods are for your guests. They do not change the payment method for your own subscription. Likewise, a new subscription card does not cause guests to pay through that card.
Saving a payment method
- Open Billing and go to Payment method.
- Click Add payment method, or Change if a method is already saved.
- Enter the requested details in the secure Stripe payment form.
- Click Save and complete any additional confirmation.
- Check the message and recognisable details under Current payment method.
Use Cancel if you do not want to complete the change. The available types of payment methods depend on what Stripe offers in the displayed situation; use the options you actually see in the form.
When a payment fails
A saved payment method can still be declined later, for example because of insufficient funds, a replacement card or an additional bank confirmation. Besides the payment method, check the outstanding invoice and the payment action requested by Stripe.
Saving a new payment method does not automatically mean every earlier failed invoice has been paid. Check the current invoice status and complete an available payment or confirmation link when requested.