Subscription and billing
Manage your trial, subscription, accommodation limit, VAT and invoices.
Articles
Using your trial and understanding your accommodation limit
See how many accommodations you can use during the trial and which choice applies afterwards.
Choosing a Homadu subscription
Enter the required billing details, choose your billing interval and confirm when the paid service begins.
Increasing or reducing your accommodation limit
Adjust the selected quantity and understand when extra capacity, billing or a lower limit takes effect.
Switching between monthly and yearly billing
Schedule a different billing interval and keep track of the effective date and selected accommodation quantity.
Viewing or cancelling a scheduled subscription change
Review future plan and quantity changes and remove a schedule you no longer want to take effect.
Cancelling your subscription and understanding what happens next
Schedule termination, check the final access date and keep cancellation separate from deleting information.
Withdrawing a cancellation or subscribing again
Resume within a remaining cancellation period or choose a new subscription after the previous period has ended.
Changing your billing address, business details and VAT number
Update your own subscription details and check whether a new address proposal has actually been saved.
VAT on your Homadu invoices and the Check your VAT details message
Understand the tax explanation, verification of your number and what to do when asked to correct your details.
Adding or changing the payment method for your Homadu subscription
Manage the default payment method Stripe uses to charge your Homadu subscription.
Viewing your upcoming invoice and downloading previous invoices
Distinguish an invoice estimate from an issued invoice and interpret tax, credit and payment status correctly.
Resolving a failed payment or additional payment confirmation
Check your payment method and invoice and complete any bank or Stripe confirmation requested.