Changing guest details, address details and guest language

Correct the lead guest’s contact details and choose the language for future guest emails.

Which details can you change?

Open a booking through Bookings → View. Booking information shows the lead guest’s details and address. Use the edit icon in this section to open Edit guest details.

You can change the first name, last name, email address, telephone number, date of birth and language. The address includes country, postcode, house number, house number addition, street and city. These details belong to the guest and are separate from your own billing address for the Homadu subscription.

Saving a correction

  1. First check the booking reference and the guest’s name.
  2. Open Edit guest details using the edit icon beside the address details.
  3. Correct the relevant fields. Do not leave required name, email and address fields empty.
  4. Choose another available language if necessary and click Save.
  5. Check that the updated details appear on the booking page.

If there is an input error, the window remains open and shows which details need attention. Check a new email address particularly carefully: future guest messages are sent to the saved address.

Language and existing messages

The guest language determines the language of future guest communication. You can also select an available language directly beside the guest when that selector appears on the detail page. Changing it does not resend previous messages or rewrite their saved content.

This form does not change arrival or departure dates, the travelling party, accommodation, booked extras or rent. Those booking details are not available here as editable fields.

If you only want to record an internal arrangement, use Internal note. The original Guest’s note remains visible separately.

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