Managing bookings
Find bookings, handle requests and manage guest details and internal notes.
Articles
Managing bookings: overview, search and filters
Find booking requests and confirmed stays, then open the details, costs and communication for a booking.
Accepting or declining a booking request
Review a request and confirm the stay or decline it using the appropriate status action.
Cancelling an accepted booking
Cancel a confirmed booking, preserve its history and let Homadu update the guest and availability.
Permanently deleting a booking
Understand how deletion differs from cancellation and only delete bookings whose details you no longer need.
Changing guest details, address details and guest language
Correct the lead guest’s contact details and choose the language for future guest emails.
Understanding a booking’s cost overview
Read the saved rent, price breakdown, service charges and security deposit without confusing them with your current rates.
Using internal notes and guest comments
Keep practical arrangements for your own administration and distinguish them from the guest’s original comment.